When you send us your travelers,

we see our job as seeing to their wants, and the things that they never knew they wanted or needed:

- the van to take them out to local restaurants that are
further than a walk.

- the notice about what fun things are happening in town that night and that the van can take them to.

- the fresh fruits

- the home made cookies to grab while on the way back to the room

- the BBQs in summer

- the talk in the common room

- the networking that just happens

   
  

James Batt, COO
Luxury service passion within our 3 Star hotels

Last year, we at Woodfin Chase Hotels, were joined by a new COO, James Batt - a British hotelier who has been refining hospitality around the world during his career.

He came to us after a 10 year stint in Thailand where he served as the Joint Managing Director of Laguna Resorts and Hotels. There he had direct responsibility for 5 resorts, including Banyan Tree. He also oversaw resorts further afield in the Maldives.

Our company wanted to inculcate a renewed tradition of passionate hospitality in every one off its 3 Star and 3 Plus Star Mid Range hotels.

An international hotelier with a deep understanding of Oriental hospitality would allow us at Woodfin Chase to bring a new level of skill to our guests - luxury service passion within our 3 Star hotels.

One Element of All That Is To Come

Starting in the autumn of 2007, Mr. Batt has secured the services of a luxury service training consultant team who will be bringing the service passions of a Banyan Tree to Woodfin and Chase All Suite Hotels.

:: read about our two brands >
:: read about all that is included with our hotel stays - hospitality >